Data Protection - TrackPilot Pro

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Last updated: June 17, 2026

1. Overview

TrackPilot is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

Company Name: TrackPilot

Email: privacy@trackpilotpro.com

Data Protection Officer: dpo@trackpilotpro.com

3. Legal Basis for Processing

We process your personal data under these legal bases:

Contractual Necessity: To provide the monitoring service
Legitimate Interest: To improve services and ensure security
Consent: For marketing and non-essential cookies
Legal Obligation: To comply with laws and regulations

4. Your GDPR Rights

Under GDPR, you have these rights:

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure (Right to be Forgotten)

Request deletion of your personal data.

Right to Restriction

Request limitation of how we process your data.

Right to Data Portability

Receive your data in a machine-readable format.

Right to Object

Object to processing based on legitimate interests.

Right to Withdraw Consent

Withdraw consent for processing activities.

5. Data Security

We implement comprehensive security measures:

Data encryption in transit (TLS/HTTPS) and at rest (AES-256)
Role-based access control with multi-factor authentication
Bcrypt password hashing with salt
Regular security audits and penetration testing
Firewall protection and intrusion detection

6. Data Retention

Account Data: Duration of account + 30 days

Monitored Device Data: Duration of monitoring + 30 days

Transaction Records: 7 years (legal requirement)

Security Logs: 12 months

7. Contact Our DPO

To exercise your rights or for data protection questions:

Data Protection Officer

Email: dpo@trackpilotpro.com

We will respond within 30 days as required by GDPR.